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American Journal of Business and Operations Research

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Online: 2692-2967 Print: 2770-0216
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American Journal of Business and Operations Research
Full Length Article

Volume 14 • Issue 1 • PP: 18–22 • 2026

Demand and Acceptance in Euro-Area Retail Payments: A Country-Level Decision Analysis of the 2024 SPACE Survey

Nam Tatyana Gennadievna 1*
1Assistant Lecturer, Tashkent Institute of Textile and Light Industry (TITLI), Tashkent, Uzbekistan
* Corresponding Author.
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© 2026 The Author(s). Published by ASPG. This article is licensed under the Creative Commons Attribution 4.0 International License (CC BY 4.0).

Received: September 03, 2025 Revised: October 30, 2025 Accepted: December 26, 2025

Abstract

Retail payment providers must decide whether to invest in consumer activation, merchant acceptance, or both. This study compares those signals using published country tables from the European Central Bank’s 2024 Study on the Payment Attitudes of Consumers in the Euro Area. Across 20 countries, the share of point-of-sale transactions paid without cash correlates with the share of respondents preferring noncash methods (r = 0.65) and with the share of transactions where noncash payment was available (r = 0.70). Leave-one-country-out prediction error falls from 11.67 percentage points for a country-mean benchmark to 9.54 with preference alone, 8.91 with acceptance alone, and 8.89 with both. Adding account ownership yields 8.58, a modest further gain. Latvia, Portugal, and Slovakia combine above-median noncash preference with above-median reports of cashless payment refusal. Germany illustrates the limits of a simple market screen: its observed noncash use exceeds the model’s held-out estimate by 26.03 points. The results support using demand and acceptance as complementary market diagnostics, followed by local transaction research before investment. The analysis describes associations among national aggregates and does not identify a causal effect of merchant acceptance.

Keywords

Payment acceptance Consumer preference Point-of-sale transactions Retail strategy Euro area Cross-validation

References

[1] European Central Bank, “Study on the payment attitudes of consumers in the euro area (SPACE) – 2024,” Report and chart data, 2024.

[2] J. Meyer and F. Teppa, “Consumers’ payment preferences and banking digitalisation in the euro area,” European Central Bank, Working Paper Series 2915, 2024.

[3] T. Q. Long, P. J. Morgan, and N. Yoshino, “Financial literacy, behavioral traits, and ePayment adoption and usage in japan,” Financial Innovation, vol. 9, p. 101, 2023.

[4] J. Arifovic, J. Duffy, and J. H. Jiang, “Adoption of a new payment method: Experimental evidence,” European Economic Review, vol. 154, p. 104410, 2023.

[5] M.-C. Broekhoff and C. van der Cruijsen, “Paying in a blink of an eye: It hurts less, but you spend more,”Journal of Economic Behavior & Organization, vol. 221, pp. 110–133, 2024.

[6] L. Schomburgk, A. Belli, and A. O. I. Hoffmann, “Less cash, more splash? a meta-analysis on the cashless effect,” Journal of Retailing, vol. 100, no. 3, pp. 382–403, 2024.

Cite This Article

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format_quote
Gennadievna, Nam Tatyana. "Demand and Acceptance in Euro-Area Retail Payments: A Country-Level Decision Analysis of the 2024 SPACE Survey." American Journal of Business and Operations Research, vol. 14, no. 1, 2026, pp. 18–22. DOI: https://doi.org/10.54216/AJBOR.140105
Gennadievna, N. (2026). Demand and Acceptance in Euro-Area Retail Payments: A Country-Level Decision Analysis of the 2024 SPACE Survey. American Journal of Business and Operations Research, Volume 14(Issue 1), 18–22. DOI: https://doi.org/10.54216/AJBOR.140105
Gennadievna, Nam Tatyana. "Demand and Acceptance in Euro-Area Retail Payments: A Country-Level Decision Analysis of the 2024 SPACE Survey." American Journal of Business and Operations Research Volume 14, no. Issue 1 (2026): 18–22. DOI: https://doi.org/10.54216/AJBOR.140105
Gennadievna, N. (2026) 'Demand and Acceptance in Euro-Area Retail Payments: A Country-Level Decision Analysis of the 2024 SPACE Survey', American Journal of Business and Operations Research, Volume 14(Issue 1), pp. 18–22. DOI: https://doi.org/10.54216/AJBOR.140105
Gennadievna N. Demand and Acceptance in Euro-Area Retail Payments: A Country-Level Decision Analysis of the 2024 SPACE Survey. American Journal of Business and Operations Research. 2026;Volume 14(Issue 1):18–22. DOI: https://doi.org/10.54216/AJBOR.140105
N. Gennadievna, "Demand and Acceptance in Euro-Area Retail Payments: A Country-Level Decision Analysis of the 2024 SPACE Survey," American Journal of Business and Operations Research, vol. Volume 14, no. Issue 1, pp. 18–22, 2026. DOI: https://doi.org/10.54216/AJBOR.140105
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