International Journal of Artificial Intelligence and Education Technology

Generative artificial intelligence (AI) chatbots have become a disruptive education technology because they combine dialogue, content generation, reasoning support, and immediate feedback in a single interface. Their rapid adoption has created a strategic challenge for schools, universities, and professional education providers: the same tools that can expand formative support and learner agency can also weaken assessment validity, privacy protection, academic integrity, and equitable participation. This review synthesises peer-reviewed literature published from 2020 to 2023 to examine how generative AI chatbots should be understood within education technology. The paper focuses on three interdependent areas: feedback and learner support, assessment redesign, and institutional governance. The review finds that the most defensible use of generative AI is not tool substitution but learning-design augmentation: chatbots can support explanation, drafting, questioning, and formative feedback when teachers define learning goals, evidence requirements, and acceptable use conditions. The main risks are not limited to plagiarism or inaccurate outputs; they also include hidden inequity, over-reliance, weakened disciplinary judgement, and policy-practice misalignment. The paper proposes a responsible adoption framework that links pedagogical affordances, assessment redesign, AI literacy, and governance controls. The contribution is a publication-ready conceptual synthesis for institutions seeking to adopt generative AI in education technology without reducing learning to automated content production.

Gamification is the process of incorporating game-like elements, such as scoring and competition, into non-game activities to increase engagement and motivation. Artificial intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think and learn like humans. When these two concepts are combined, they can help students overcome anxiety and develop effective learning habits, and the use of AI technology can provide personalized feedback and support, ultimately improving overall mental well-being and academic success. These innovative approaches to learning have the potential to revolutionize traditional education methods and create a more engaging and effective learning environment for students. This research used gamification with artificial intelligence in learning content in an eLearning environment. The participants were 60 learners enrolled in the vocational diploma program in educational technology specialization at the faculty of education at Mansoura University. The findings of research found that incorporating game-like elements and personalized learning experiences could help reduce stress and increase motivation among students. This innovative approach to education shows promise in improving student outcomes and overall academic performance.

The metaverse's environment offers a unique opportunity for immersive learning experiences that can enhance education in ways never before possible. By creating virtual environments that simulate real-world scenarios, students can actively engage with the material and practice their skills in a safe and controlled setting. This technology has the potential to revolutionize the way we learn, making education more interactive, engaging, and effective for students of all ages. The integration of the metaverse's environment into Arabic language learning can provide non-native speakers with a more engaging and interactive learning experience. By creating virtual environments that simulate real-life situations, students can practice their language skills in a more realistic and practical way. The participants were 60 learners from non-native speakers enrolled in an Arabic Language course for intermediate level in the Arabic Language Center for Non-Native Speakers at the faculty of education at Mansoura University. The findings of research found that the immersive approach could help increase students' motivation to learn Arabic as a second language, leading to greater academic success in the subject. Additionally, the use of the metaverse can also help bridge the gap between language learners and native speakers, providing opportunities for real-time communication and cultural exchange.