ASPG Menu
search

American Scientific Publishing Group

verified Journal

Financial Technology and Innovation

ISSN
Online: 2836-5372
Frequency

Continuous publication

Publication Model

Open access journal. All articles are freely available online with no APC.

Financial Technology and Innovation
Full Length Article

Volume 5Issue 2PP: 28–34 • 2025

From Mobile Adoption to Payment-Rail Use

Betul Aktas 1*
1Higher Vocational School, Cag University, Mersin, Turkey
* Corresponding Author.
verified

Open Access & Copyright

© 2025 The Author(s). Published by ASPG. This article is licensed under the Creative Commons Attribution 4.0 International License (CC BY 4.0).

Received: March 03, 2025 Revised: May 12, 2025 Accepted: August 11, 2025

Abstract

Measures of financial-technology adoption often bundle devices, interfaces, accounts, and the payment instruments themselves, which can end up making the transformation of payment rails look bigger than it really is. In other words, it’s sort of easy to overstate what changed in the underlying payment rails when you mix everything together. This study builds a friction-aware measurement framework that separates instrument adoption, recent use, payment-count share, and the transaction context. We apply the framework to nationally representative, weighted U.S. consumerpayment tables that were available by 31 March 2025. The analysis follows eight payment instruments from 2015 to 2023, and then links their payment-count shares to consumer rankings of acceptance setup, convenience, cost, record keeping, and security. In 2023, credit and debit cards together made up 62.2% of payment transactions, while stored-value mobile-payment applications were below 1%. So widespread mobile-device adoption seems to have meant a change in the payment interface , not a direct replacement of the card and bank-account rails. Also, credit and debit cards show the highest use-depth ratios among recent users. In a two-way fixed-effects model, a one-standard-deviation decline in the convenience rank lines up with an 8.97-percentage-point drop in payment share (p = 0.0047); the other rankings, well, were not independently separable from zero. An expanding-window ridge model didn’t beat a persistence benchmark over 2021–2023, even though it did generate a lower forecast error in 2023. Overall the evidence suggests payment-rail transformation is driven by convenience, behavioral persistence, and transaction context rather than interface adoption only. Finally, the study offers a practical measurement architecture that financial institutions, payment platforms, and regulators can use when they’re trying to check for genuine rail substitution.

Keywords

Digital payments Mobile payment Payment choice FinTech adoption Payment rails Consumer behavior Financial digital transformation

References

[1] S. Talwar, A. Dhir, A. Khalil, G. Mohan, and A. K. M. N. Islam, “Point of adoption and beyond: Initial trust and mobile-payment continuation intention,” Journal of Retailing and Consumer Services, vol. 55, p. 102086, 2020.

[2] A. M. Sahi, H. Khalid, A. F. Abbas, and S. F. A. Khatib, “The evolving research of customer adoption of digital payment: Learning from content and statistical analysis of the literature,” Journal of Open Innovation: Technology, Market, and Complexity, vol. 7, no. 4, p. 230, 2021.

[3] G. Migliore, R. Wagner, F. S. Cechella, and F. Liébana- Cabanillas, “Antecedents to the adoption of mobile payment in china and italy: An integration of utaut2 and innovation resistance theory,” Information Systems Frontiers, vol. 24, no. 6, pp. 2099–2122, 2022.

[4] R. Ramayanti, N. A. Rachmawati, Z. Azhar, and N. H. Nik Azman, “Exploring intention and actual use in digital payments: A systematic review and roadmap for future research,” Computers in Human Behavior Reports, vol. 13, p. 100348, 2024.

[5] O. Shy, “Low-income consumers and payment choice,” Research in Economics, vol. 74, no. 4, pp. 292–300, 2020.

[6] M. Brown, N. Hentschel, H. Mettler, and H. Stix, “The convenience of electronic payments and consumer cash demand,” Journal of Monetary Economics, vol. 130, pp. 86–102, 2022.

[7] K. Song, P. Wu, and S. Zou, “The adoption and use of mobile payment: Determinants and relationship with bank access,” China Economic Review, vol. 77, p. 101907, 2023.

[8] X.-M. Loh, V.-H. Lee, G. W.-H. Tan, K.-B. Ooi, and Y. K. Dwivedi, “Switching from cash to mobile payment: What’s the hold-up?” Internet Research, vol. 31, no. 1, pp. 376–399, 2021.

[9] A. A. Bailey, C. M. Bonifield, A. Arias, and J. Villegas, “Mobile payment adoption in latin america,” Journal of Services Marketing, vol. 36, no. 8, pp. 1058–1075, 2022.

[10] J. Boden, E. Maier, and R. Wilken, “The effect of credit card versus mobile payment on convenience and consumers’ willingness to pay,” Journal of Retailing and Consumer Services, vol. 52, p. 101910, 2020.

[11] Y. Liu, J. Luo, and L. Zhang, “The effects of mobile payment on consumer behavior,” Journal of Consumer Behaviour, vol. 20, no. 3, pp. 512–520, 2021.

[12] S. Y. Ahn and Y. Nam, “Does mobile payment use lead to overspending? the moderating role of financial knowledge,” Computers in Human Behavior, vol. 134, p. 107319, 2022.

[13] S. Moghavvemi, X. M. Tan, S. W. Phoong, and S. Y. Phoong, “Drivers and barriers of mobile payment adoption: Malaysian merchants’ perspective,” Journal of Retailing and Consumer Services, vol. 59, p. 102364, 2021.

[14] N. Upadhyay, S. Upadhyay, S. S. Abed, and Y. K. Dwivedi, “Consumer adoption of mobile payment services during covid-19: Extending meta-utaut with perceived severity and self-efficacy,” International Journal of Bank Marketing, vol. 40, no. 5, pp. 960–991, 2022.

[15] A. A. Al-Qudah, M. Al-Okaily, G. Alqudah, and A. Ghazlat, “Mobile payment adoption in the time of the covid- 19 pandemic,” Electronic Commerce Research, vol. 24, no. 1, pp. 427–451, 2024.

[16] C. Greene and O. Shy, “Unbanked consumers and how they pay,” Journal of Economics and Finance, vol. 48, no. 1, pp. 186–195, 2024.

[17] O. Shy and J. Stavins, “Who is paying all these fees? an empirical analysis of bank account and credit card fees,” Journal of Economics and Business, vol. 129, p. 106157, 2024.

[18] K. Foster, C. Greene, and J. Stavins, “2023 survey and diary of consumer payment choice,” Federal Reserve Bank of Atlanta, Research Data Report, 2024.

[19] K. Foster, C. Greene, and J. Stavins, “Can cash and mobile pay co-exist? what the data tell us,” Journal of Payments Strategy & Systems, vol. 18, no. 3, pp. 309– 318, 2024.

[20] A. Boot, P. Hoffmann, L. Laeven, and L. Ratnovski, “Fintech: What’s old, what’s new?” Journal of Financial Stability, vol. 53, p. 100836, 2021.

[21] D. Broby, “Financial technology and the future of banking,” Financial Innovation, vol. 7, p. 47, 2021.

[22] V. Ferrari, “The platformisation of digital payments: The fabrication of consumer interest in the eu fintech agenda,” Computer Law & Security Review, vol. 45, p. 105687, 2022.

Cite This Article

Choose your preferred format

format_quote
Aktas, Betul. "From Mobile Adoption to Payment-Rail Use." Financial Technology and Innovation, vol. Volume 5, no. Issue 2, 2025, pp. 28–34. DOI: https://doi.org/10.54216/FinTech-I.050204
Aktas, B. (2025). From Mobile Adoption to Payment-Rail Use. Financial Technology and Innovation, Volume 5(Issue 2), 28–34. DOI: https://doi.org/10.54216/FinTech-I.050204
Aktas, Betul. "From Mobile Adoption to Payment-Rail Use." Financial Technology and Innovation Volume 5, no. Issue 2 (2025): 28–34. DOI: https://doi.org/10.54216/FinTech-I.050204
Aktas, B. (2025) 'From Mobile Adoption to Payment-Rail Use', Financial Technology and Innovation, Volume 5(Issue 2), pp. 28–34. DOI: https://doi.org/10.54216/FinTech-I.050204
Aktas B. From Mobile Adoption to Payment-Rail Use. Financial Technology and Innovation. 2025;Volume 5(Issue 2):28–34. DOI: https://doi.org/10.54216/FinTech-I.050204
B. Aktas, "From Mobile Adoption to Payment-Rail Use," Financial Technology and Innovation, vol. Volume 5, no. Issue 2, pp. 28–34, 2025. DOI: https://doi.org/10.54216/FinTech-I.050204
policy

Publisher's Note

The statements, opinions, and data presented in this article are solely those of the author(s) and do not necessarily represent those of ASPG, the journal, or its editors. ASPG and the editors disclaim responsibility for any harm arising from the use of any ideas, methods, instructions, or products described in this article, to the fullest extent permitted by applicable law.

Digital Archive Ready