Fusion: Practice and Applications

Journal DOI

https://doi.org/10.54216/FPA

Submit Your Paper

2692-4048ISSN (Online) 2770-0070ISSN (Print)

Volume 13 , Issue 1 , PP: 69-78, 2023 | Cite this article as | XML | Html | PDF | Full Length Article

Fusion Methodologies of the Assessment of the Effectiveness of Digital Technologies in Commercial Banks

Muyassarzoda Fayzieva 1 *

  • 1 Department of Digital Economics and Information Technologies, Tashkent State University of Economics, Tashkent, 100066, Uzbekistan - (m.fayzieva@tsue.uz)
  • Doi: https://doi.org/10.54216/FPA.130105

    Received: March 22, 2023 Revised: June 17, 2023 Accepted: August 17, 2023
    Abstract

    The introduction and active use of modern digital technologies in commercial banks is becoming a modern trend in the banking sector and allows for improved quality of service to customers. At this point, the importance of assessing the effectiveness of the introduction of digital technologies in industries is increasing. Foreign methodologies for assessing the effectiveness of the introduction of digital technologies in various fields were studied, compared, analyzed, and identified. There are a few methodologies for assessing the effectiveness of digital technologies in the banking industry. The novelty of this research is the fusion of methodologies for assessing the development of digital technologies in commercial banks and determining the level of use of digital technologies offered by commercial banks. To increasing the effectiveness of the introduction of digital technologies in commercial banks, measures of a strategy are developed and recommended by the researcher for the effective development of digital technology offers by commercial banks in Uzbekistan.

    Keywords :

    fusion methodologies, mechanism , digital technologies , commercial banks , effectiveness , assessment , digital services

    References

     

    [1] Schlich, B., J. Bellens, K. Meekings, and S. Kennedy. (2018). “EY Global Banking Outlook 2018.” https://www.ey.com/Publication/vwLUAssets/ey-global-banking-outlook-2018/$File/ey-global-banking-outlook-2018.pdf.

    [2] De Groote, O., G. Chimochowski, and D. Majewski. (2018)). EMEA Digital Banking Maturity. Deloitte. https://www2. deloitte.com/DigitalBankingMaturity

    [3] Johan von Solms & Josef Langerman (2021): Digital technology adoption in a bank Treasury and performing a Digital Maturity Assessment, African Journal of Science, Technology, Innovation and Development, DOI: 10.1080/20421338.2020.1857519

    [4] Hanelt, A.; Bohnsack, R.; Marz, D.; Antunes Marante, C. (2021). A systematic review of the literature on digital transformation: Insights and implications for strategy and organizational change. J. Manag. Stud. 2021, 58, 1159–1197. [CrossRef]

    [5] Chen, Shengqi, and Hong Zhang. (2021). Does digital finance promote manufacturing servitization: Micro evidence from China. International Review of Economics & Finance 76: 856–69. [CrossRef]

    [6] Gulnora, Abdurakhmanova (2022). Financial development and renewable energyconsumption. Economic Growth and Wellbeing: Evidence from the Belt and Road Initiative Countries, 2022, pages 35 – 53.

    [7] Guo, F., Kong, T., Wang, J.  Analysis of the spatial agglomeration effect of Internet finance evidence from the Internet finance development index. (2017). Int. Financ. Stud., 8 (2017), 75–85.  

    [8] Hasan, M. M., Lu, Y., Mahmud, A. (2020). Regional development of China’s inclusive finance through financial technology, SAGE Open, 10 (2020). https://doi.org/10.1177/2158244019901252

    [9] Saif Saad Ahmed,Anwar Ja’afar M. Jawad,Shorook K. Abd,Aymen Mohammed,Amjed Hameed Majeed. (2023). Intelligent Decision Making in IoT-Based Enterprise Management through Fusion Optimization with Deep Learning Models. Fusion: Practice and Applications, 11 ( 2 ), 08-20.

    [10] Qi, Y., Si, Y., Wu, L. (2017). Research on retail business model innovation under the background of digital technology revolution. J. Manag. World. 12, 182–183.

    [11] Qiu, H., Huang, Y., Ji, Y. (2018). How does FinTech development affect traditional banking in China? the perspective of online wealth management products. J. Financ. Res. 11, 17–29.

    [12] Wang, S.H.; Xie, X.L. (2021). Economic pressure or social pressure: The development of digital finance and the digital innovation of commercial banks. Economist 2021, 1, 100–108. (In Chinese)

    [13] Setia, P.; Venkatesh, V.; Joglekar, S. (2013). Leveraging digital technologies: How information quality leads to localized capabilities and customer service performance. MIS Q. 2013, 37, 565–590. [CrossRef]

    [14] Cheng, S.; Fan, Q.; Huang, M. (2023). Strategic Orientation, Dynamic Capabilities, and Digital Transformation of Commercial Banks: A Fuzzy-Set QCA Approach. Sustainability 2023, 15, 1915. https://doi.org/10.3390/su15031915

    [15] Mohammed A. J. Maktoof,Ibraheem H. M.,Mohammed A. Abdul Razzaq,Ahmed Abbas,Ali Majdi. (2023). Machine Learning-Based Intelligent Video Surveillance in Smart City Framework. Fusion: Practice and Applications, 11 ( 2 ), 35-47.

    [16] Турдиев, А.С., Исохужаева, М.Я. Методика оценки экономической эффективности использования цифровых технологий в электронной коммерции // стр.251-255, https://rep.bntu.by/bitstream/handle/data/110793/251-255.pdf?sequence=1

    [17] Muyassarzoda Fayzieva. (2022). A Methodology for Assessing the Effectiveness of the Introduction of Digital Technologies in Commercial Banks of Uzbekistan. In The 6th International Conference on Future Networks & Distributed Systems (ICFNDS ’22), December 15, 2022, Tashkent, TAS, Uzbekistan. ACM, New York, NY, USA, 6 pages. https://doi.org/10.1145/3584202.3584217

    [18] Гулулян, А. Г. Оценка экономической эффективности использования технологий цифровых месторождений при принятии управленческих решений в нефтегазовом производстве, АВТОРЕФЕРАТ диссертации на соискание ученой степени кандидата экономических наук, Москва 2017 год, https://www.dissercat.com/content/otsenka-ekonomicheskoi-effektivnosti-ispolzovaniya-tekhnologii-tsifrovykh-mestorozhdenii-pri

    [19] Urbinati, A., Chiaroni, D., Chiesa, V., Frattini, F. (2017). The role of digital technologies in the innovation process, Conference: 24th Innovation and Product Development Management Conference, June 11-13, 2017, Reykjavik, Iceland, https://www.researchgate.net/publication/317549262_The_role_of_digital_technologies_in_the_innovation_process#fullTextFileContent

    [20] Industry Maturity Index 4.0. Management of digital transformation of companies / G. Shu, R. Anderl, J. Gauzemayer [et al.] // Acatech: [website]. – 2017. – URL: https://en.acatech.de/ (date of access: 15.09.2021).

    [21] Tan, Nguyen Ngoc, Huynh Thi Tuyet Ngan, Nguyen Son Hai, and Le Hoang Anh. (2021). The Impact of Digital Transformation on the Economic Growth of the Countries. In Prediction and Causality in Econometrics and Related Topics. Edited by Nguyen Ngoc Thach, Doan Thanh Ha, Nguyen Duc Trung and Vladik Kreinovich. ECONVN 2021. Studies in Computational Intelligence. Cham: Springer, vol. 983.

    [22] Abdurakhmanova, G. A., Astanakulov, O. T., Goyipnazarov, S. B., and Irmatova, A. B. (2022). TOURISM 4.0: OPPORTUNITIES FOR APPLYING INDUSTRY 4.0 TECHNOLOGIES IN TOURISM. In The 6th International Conference on Future Networks & Distributed Systems (ICFNDS ’22), December 15, 2022, Tashkent, TAS, Uzbekistan. ACM, New York, NY, USA, 6 pages. https://doi.org/10.1145/3584202.3584208

    [23] Muyassarzoda, F. (2023). The Assessment of the Effectiveness of the Development of Digital Technologies in Commercial Banks of Uzbekistan. In: Koucheryavy, Y., Aziz, A. (eds) Internet of Things, Smart Spaces, and Next Generation Networks and Systems. NEW2AN 2022. Lecture Notes in Computer Science, vol 13772. Springer, Cham. https://doi.org/10.1007/978-3-031-30258-9_17

    [24] Appiahene, P., Missah, Y. M., and Najim, U. (2019). Evaluation of information technology impact on bank’s performance: The Ghanaian experience. International Journal of Engineering Business Management, 2019, Volume 11: 1–10.

    [25] Charnes A, Cooper W, and Rhodes E. (1978). Measuring the efficiency of decision-making units. Eur J Oper Res 1978; 2: 429–444.

    [26] Madjid T, Mohammad HK, and Mohsen J.S. (2009). Information technology’s impact on productivity in conventional power plants. Int J Bus Perfromance Manag 2009; 11(3): 187–202.

    [27] Fayzieva, M. et al. (2023). The Study of the Impact of the Digital Economy on the Growth of E-Government Services in Uzbekistan. In: Koucheryavy, Y., Aziz, A. (eds) Internet of Things, Smart Spaces, and Next Generation Networks and Systems. NEW2AN 2022. Lecture Notes in Computer Science, vol 13772. Springer, Cham. https://doi.org/10.1007/978-3-031-30258-9_18

    [28] Maxbuba Ismailova, Nargiza Alimukhamedova. (2023). Potential Pitfalls of Data Fusion Digitalization in Microfinance Context. Fusion: Practice and Applications, 12 ( 2 ), 98-108.

    Cite This Article As :
    Fayzieva, Muyassarzoda. Fusion Methodologies of the Assessment of the Effectiveness of Digital Technologies in Commercial Banks. Fusion: Practice and Applications, vol. , no. , 2023, pp. 69-78. DOI: https://doi.org/10.54216/FPA.130105
    Fayzieva, M. (2023). Fusion Methodologies of the Assessment of the Effectiveness of Digital Technologies in Commercial Banks. Fusion: Practice and Applications, (), 69-78. DOI: https://doi.org/10.54216/FPA.130105
    Fayzieva, Muyassarzoda. Fusion Methodologies of the Assessment of the Effectiveness of Digital Technologies in Commercial Banks. Fusion: Practice and Applications , no. (2023): 69-78. DOI: https://doi.org/10.54216/FPA.130105
    Fayzieva, M. (2023) . Fusion Methodologies of the Assessment of the Effectiveness of Digital Technologies in Commercial Banks. Fusion: Practice and Applications , () , 69-78 . DOI: https://doi.org/10.54216/FPA.130105
    Fayzieva M. [2023]. Fusion Methodologies of the Assessment of the Effectiveness of Digital Technologies in Commercial Banks. Fusion: Practice and Applications. (): 69-78. DOI: https://doi.org/10.54216/FPA.130105
    Fayzieva, M. "Fusion Methodologies of the Assessment of the Effectiveness of Digital Technologies in Commercial Banks," Fusion: Practice and Applications, vol. , no. , pp. 69-78, 2023. DOI: https://doi.org/10.54216/FPA.130105