Volume 21 , Issue 2 , PP: 204-215, 2023 | Cite this article as | XML | Html | PDF | Full Length Article
Nouran Ajabnoor 1 *
Doi: https://doi.org/10.54216/IJNS.210217
Leaders at hotels are keen to learn how to improve staff adherence to their newly implemented information security rules in the wake of a spate of events involving the compromise of sensitive customer data. In this research, we analyze the relationship between workers' compliance intentions and their perceptions of deterrence, and the leadership styles of their bosses. Gender, education, role, tenure based on ethical leadership, and information security policy compliance intention were some of the particular leadership aspects connected to the information security policy that were evaluated in our research. The overall relevance of the standards may be calculated using the average method, which is used in decision-making. The suggested novel version of the MULTIMOORA (Multi-objective Optimization by Ratio Analysis Plus Full Multiplicative Form) approach uses a single-valued neutrosophic set to handle directly with the uncertainty of the starting point. Developing a decision-support system that takes into account the new conceptual composite framework we offer for selecting criteria, alternatives, and other aspects of leadership and information security policy in hotels is a feasible next step.
MULTIMOORA Method , Neutrosophic Set , Leadership , Information Security Policy , Hotel Industry ,
[1] S. Xu, J. Stienmetz, and M. Ashton, "How will service robots redefine leadership in hotel management? A Delphi approach," Int. J. Contemp. Hosp. Manag., vol. 32, no. 6, pp. 2217–2237, 2020.
[2] Y. Rivaldo, "Leadership and motivation to performance through job satisfaction of hotel employees at D'Merlion Batam," The Winners, vol. 22, no. 1, pp. 25–30, 2021.
[3] H. W. Glaspie and W. Karwowski, "Human factors in information security culture: A literature review," in Advances in Human Factors in Cybersecurity: Proceedings of the AHFE 2017 International Conference on Human Factors in Cybersecurity, July 17− 21, 2017, The Westin Bonaventure Hotel, Los Angeles, California, USA 8, Springer, 2018, pp. 269–280.
[4] S. Katircioglu, H. Arasli, and M. N. Cizreliogullari, "The Role of Ethical Leadership in Psychological Capital and Job Satisfaction of Immigrant Workers: Evidence From the Hotel Industry of Cyprus," SAGE Open, vol. 12, no. 3, p. 21582440211069960, 2022.
[5] Goel, Sanjay, and Hany A. Shawky. "Estimating the market impact of security breach announcements on firm values." Information & Management 46, no. 7 (2009): 404-410.
[6] Goel, Sanjay, and Hany A. Shawky. "The impact of federal and state notification laws on security breach announcements." Communications of the Association for Information Systems 34, no. 1 (2014): 3.
[7] M. F. Ahmed, M. Bin Mokhtar, C. K. Lim, A. W. K. Hooi, and K. E. Lee, "Leadership roles for sustainable development: The case of a Malaysian green hotel," Sustainability, vol. 13, no. 18, p. 10260, 2021.
[8] Corrigan-Gibbs, Henry, Nakull Gupta, Curtis Northcutt, Edward Cutrell, and William Thies. "Deterring cheating in online environments." ACM Transactions on Computer-Human Interaction (TOCHI) 22, no. 6 (2015): 1-23.
[9] M. Mohamed and N. El Saber, "Prioritization Thermochemical Materials based on Neutrosophic sets Hybrid MULTIMOORA Ranker Method," Neutrosophic Information Fusion, vol. 2, no. 1, p. 8, 2023.
[10] E. K. Zavadskas, A. Čereška, J. Matijošius, A. Rimkus, and R. Bausys, "Internal combustion engine analysis of energy ecological parameters by neutrosophic MULTIMOORA and SWARA methods," Energies, vol. 12, no. 8, p. 1415, 2019.
[11] Ç. Karamaşa, D. Karabasevic, D. Stanujkic, A. Kookhdan, A. Mishra, and M. Erturk, "An extended single-valued neutrosophic AHP and MULTIMOORA method to evaluate the optimal training aircraft for flight training organizations," FACTA Univ. Mech. Eng., vol. 19, no. 3, 2021.
[12] I. Irvanizam, Z. Zulfan, P. F. Nasir, M. Marzuki, S. Rusdiana, and N. Salwa, "An extended MULTIMOORA based on trapezoidal fuzzy neutrosophic sets and objective weighting method in group decision-making," IEEE Access, vol. 10, pp. 47476–47498, 2022.
[13] A. R. Mishra, A. Saha, P. Rani, I. M. Hezam, R. Shrivastava, and F. Smarandache, "An integrated decision support framework using single-valued-MEREC-MULTIMOORA for low carbon tourism strategy assessment," IEEE Access, vol. 10, pp. 24411–24432, 2022.
[14] N. A. Nabeeh and A. A. Tantawy, "A Neutrosophic Model for Blockchain Platform Selection based on SWARA and WSM," Neutrosophic Information Fusion, vol. 1, no. 2, p. 29, 2023.
[15] I. Siksnelyte, E. K. Zavadskas, R. Bausys, and D. Streimikiene, "Implementation of EU energy policy priorities in the Baltic Sea Region countries: Sustainability assessment based on neutrosophic MULTIMOORA method," Energy Policy, vol. 125, pp. 90–102, 2019.
[16] S. Aydin, "Augmented reality goggles selection by using neutrosophic MULTIMOORA method," J. Enterp. Inf. Manag., 2018.
[17] Abedallah Z. Abualkishik,Rasha Almajed, Triangular Neutrosophic Multi-Criteria Decision Making AHP Method for Solar Power Site Selection, International Journal of Advances in Applied Computational Intelligence, Vol. 2 , No. 2 , (2022) : 08-15 (Doi : https://doi.org/10.54216/IJAACI.020201)
[18] A. Aytekin, B. O. Okoth, S. Korucuk, Ç. Karamaşa, and E. B. Tirkolaee, "A neutrosophic approach to evaluate the factors affecting performance and theory of sustainable supply chain management: application to textile industry," Manag. Decis., vol. 61, no. 2, pp. 506–529, 2023.
[19] Ahmed Abdelaziz,Alia N. Mahmoud Nova, Car Sharing Station Choice by using Interval Valued Neutrosophic WASPAS Method, International Journal of Advances in Applied Computational Intelligence, Vol. 2 , No. 2 , (2022) : 27-36 (Doi : https://doi.org/10.54216/IJAACI.020203)
[20] E. K. Zavadskas, R. Bausys, B. Juodagalviene, and I. Garnyte-Sapranaviciene, "Model for residential house element and material selection by neutrosophic MULTIMOORA method," Eng. Appl. Artif. Intell., vol. 64, pp. 315–324, 2017.
[21] N. A. Nabeeh, A. Abdel-Monem, and A. Abdelmouty, A hybrid approach of neutrosophic with multimoora in application of personnel selection. Infinite Study, 2019.
[22] E. K. Zavadskas, R. Bausys, I. Lescauskiene, and A. Usovaite, "MULTIMOORA under interval-valued neutrosophic sets as the basis for the quantitative heuristic evaluation methodology HEBIN," Mathematics, vol. 9, no. 1, p. 66, 2020.
[23] A. A. Salamai, "Evaluation and Selection of Cloud Service: A neutrosophic model," Neutrosophic Information Fusion, vol. 1, no. 2, p. 16, 2023.
[24] D. Stanujkic, E. K. Zavadskas, F. Smarandache, W. K. M. Brauers, and D. Karabasevic, "A neutrosophic extension of the MULTIMOORA method," Informatica, vol. 28, no. 1, pp. 181–192, 2017.
[25] Taif Khalid Shakir,Ahmed N. Al Masri, Single Valued Neutrosophic Set for Selection of Water Supply in Intelligent Farming, International Journal of Advances in Applied Computational Intelligence, Vol. 2 , No. 2 , (2022) : 37-44 (Doi : https://doi.org/10.54216/IJAACI.020204)
[26] L. Altinay, Y.-D. Dai, J. Chang, C.-H. Lee, W.-L. Zhuang, and Y.-C. Liu, "How to facilitate hotel employees' work engagement: The roles of leader-member exchange, role overload and job security," Int. J. Contemp. Hosp. Manag., vol. 31, no. 3, pp. 1525–1542, 2019.
[27] Palanský, Miroslav. "The value of political connections in the post-transition period: evidence from Czechia." Public Choice 188, no. 1-2 (2021): 121-154.
[28] Mo, Shenjiang, and Junqi Shi. "Linking ethical leadership to employees' organizational citizenship behavior: Testing the multilevel mediation role of organizational concern." Journal of Business Ethics 141 (2017): 151-162.
[29] Uhl-Bien, Mary. "Relational leadership theory: Exploring the social processes of leadership and organizing." The leadership quarterly 17, no. 6 (2006): 654-676.
[30] Nahapiet, Janine, and Sumantra Ghoshal. "Social capital, intellectual capital, and the organizational advantage." Academy of management review 23, no. 2 (1998): 242-266.
