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American Journal of Business and Operations Research
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Title

A Decision Support System for Credit Risk Assessment using Business Intelligence and Machine Learning Techniques

  Khyati Chaudhary 1 * ,   Gopal Chaudhary 2

1  Faculty of Engineering and Technology agra College Agra, India
    (khyati7903@gmail.com )

2  VIPS-TC, School of engineering and technology, Delhi, India
    (gopal.chaudhary88@gmail.com)


Doi   :   https://doi.org/10.54216/AJBOR.100204

Received: December 10, 2022 Revised: February 15, 2023 Accepted: March 26, 2023

Abstract :

Credit risk assessment is a critical task for financial institutions to determine the creditworthiness of their potential customers. Business intelligence (BI) and machine learning (ML) techniques have gained popularity in recent years as effective tools for credit risk assessment. In this paper, we propose a decision support system (DSS) for credit risk assessment that integrates BI and ML techniques. The proposed DSS employs BI tools to extract and transform data from various sources, and ML techniques to analyze the data and generate predictive models for credit risk assessment. We evaluate the proposed DSS using a real-world dataset of a financial institution. The results show that the proposed DSS achieves a high level of accuracy in credit risk assessment. The results showed that the system was able to accurately predict credit risk, with an accuracy of 88%. The system also outperformed traditional credit scoring models, which highlights the potential of our system for credit risk assessment. The system provides decision-makers with actionable insights to make informed decisions, thereby reducing the risk of default and increasing the profitability of the financial institution.

Keywords :

Decision Support System; Credit Risk Assessment; Business Intelligence; Machine Learning

References :

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[8]  Zhu, Y., Xie, C., Sun, B., Wang, G. J., & Yan, X. G. (2016). Predicting China’s SME credit risk in supply chain financing by logistic regression, artificial neural network and hybrid models. Sustainability, 8(5), 433.

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Cite this Article as :
Style #
MLA Khyati Chaudhary, Gopal Chaudhary. "A Decision Support System for Credit Risk Assessment using Business Intelligence and Machine Learning Techniques." American Journal of Business and Operations Research, Vol. 10, No. 2, 2023 ,PP. 32-38 (Doi   :  https://doi.org/10.54216/AJBOR.100204)
APA Khyati Chaudhary, Gopal Chaudhary. (2023). A Decision Support System for Credit Risk Assessment using Business Intelligence and Machine Learning Techniques. Journal of American Journal of Business and Operations Research, 10 ( 2 ), 32-38 (Doi   :  https://doi.org/10.54216/AJBOR.100204)
Chicago Khyati Chaudhary, Gopal Chaudhary. "A Decision Support System for Credit Risk Assessment using Business Intelligence and Machine Learning Techniques." Journal of American Journal of Business and Operations Research, 10 no. 2 (2023): 32-38 (Doi   :  https://doi.org/10.54216/AJBOR.100204)
Harvard Khyati Chaudhary, Gopal Chaudhary. (2023). A Decision Support System for Credit Risk Assessment using Business Intelligence and Machine Learning Techniques. Journal of American Journal of Business and Operations Research, 10 ( 2 ), 32-38 (Doi   :  https://doi.org/10.54216/AJBOR.100204)
Vancouver Khyati Chaudhary, Gopal Chaudhary. A Decision Support System for Credit Risk Assessment using Business Intelligence and Machine Learning Techniques. Journal of American Journal of Business and Operations Research, (2023); 10 ( 2 ): 32-38 (Doi   :  https://doi.org/10.54216/AJBOR.100204)
IEEE Khyati Chaudhary, Gopal Chaudhary, A Decision Support System for Credit Risk Assessment using Business Intelligence and Machine Learning Techniques, Journal of American Journal of Business and Operations Research, Vol. 10 , No. 2 , (2023) : 32-38 (Doi   :  https://doi.org/10.54216/AJBOR.100204)