2771-1463ISSN (Online)
2771-1471ISSN (Print)
Volume 4, Issue 1, PP: 08-14, 2022 | Cite this article as | XML | | Html PDF
M. Prakash 1 * , M.Sumithra 2 , B.Buvaneswari 3
Doi: https://doi.org/10.54216/JCHCI.040101
Applications for chat bots (and voice bots) are being used more frequently in customer care or e-commerce as a direct line of communication between businesses and customers. A software programm known as a "bot" executes automated, repetitive, and pre-defined tasks. For people, it would be nearly impossible to respond to every single client question. The benefit of employing the notion of a bot is that it eliminates the laborious process of manually responding to customer requests. A bot handles everything automatically. Artificial intelligence is a concept that chatbots employ to communicate with people. It has security features like the ability to deactivate accounts that are sending unsolicited messages. We introduce the bot framework in this paper. Bot is a runtime engine that launches the chatbot programme automatically. and controls security. Bot is freely accessible and open source online.
ChatBot, Quries , Artificial Intelligence , Software Application
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