2690-6791ISSN (Online)
2769-786XISSN (Print)
Volume 12 , Issue 1 , PP: 164-176, 2024 | Cite this article as | XML | Html | PDF | Full Length Article
Sheila B. Esparza P 1 , Luis A. Crespo-Berti 2 , Haro Teran Lilian Fabiola 3 , Dinara Turaeva 4
Doi: https://doi.org/10.54216/JISIoT.120113
This study analyzes the difficulties that arise in multicriteria decision making in condition that bear uncertainty, ambiguity, and contradictions at the very core. The key issue is the shortage of instruments allowing for not only ranking of alternatives but also efficiently combining qualitative and quantitative information in management decision making. The relevance of this research is due to the growing number of critical situations in a variety of disciplines, including organizational management and public policies, which have a limited number of traditional methodologies and thus need more effective evaluation processes. Still, concerning such aspects as the integration of approaches that tend to discuss a lot of the quite fuzzy context in a structured and dynamic way, there are significant gaps in the existing literature. A methodological framework for managing uncertainties inherent in expert judgments and for prioritizing alternatives was developed through the integration of Saaty’s AHP method and the VIKOR approach from the perspective of neutrosophic logic. The results demonstrate that this integration not only improves the efficiency of ranking and selection of alternatives under complex environment but also enhances sensitivity to differences among evaluations. This progress is of central importance regarding practical implications of this advance, particularly in strategies design.
multicriteria decision making , Contradictions , Analytical tools , Subjective perspectives , Quantitative data , Organizational management , Public policies , AHP method , VIKOR approach , Neutrosophic logic
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