Journal of Intelligent Systems and Internet of Things JISIoT 2690-6791 2769-786X 10.54216/JISIoT https://www.americaspg.com/journals/show/3361 2019 2019 Regional Autonomous University of the Andes (UNIANDES-Ibarra), Ecuador admin admin Regional Autonomous Communities University of the Andes (UNIANDES-Ibarra), Ecuador Luis A. Crespo Crespo-Berti Centro de Estudio de Matemática Computacional. Universidad de las Ciencias Informáticas, Cuba Haro Teran Lilian Fabiola Tashkent State University of Economics, Uzbekistan Dinara Turaeva This study analyzes the difficulties that arise in multicriteria decision making in condition that bear uncertainty, ambiguity, and contradictions at the very core. The key issue is the shortage of instruments allowing for not only ranking of alternatives but also efficiently combining qualitative and quantitative information in management decision making. The relevance of this research is due to the growing number of critical situations in a variety of disciplines, including organizational management and public policies, which have a limited number of traditional methodologies and thus need more effective evaluation processes. Still, concerning such aspects as the integration of approaches that tend to discuss a lot of the quite fuzzy context in a structured and dynamic way, there are significant gaps in the existing literature. A methodological framework for managing uncertainties inherent in expert judgments and for prioritizing alternatives was developed through the integration of Saaty’s AHP method and the VIKOR approach from the perspective of neutrosophic logic. The results demonstrate that this integration not only improves the efficiency of ranking and selection of alternatives under complex environment but also enhances sensitivity to differences among evaluations. This progress is of central importance regarding practical implications of this advance, particularly in strategies design. 2024 2024 164 176 10.54216/JISIoT.120113 https://www.americaspg.com/articleinfo/18/show/3361