Journal of Cybersecurity and Information Management
JCIM
2690-6775
2769-7851
10.54216/JCIM
https://www.americaspg.com/journals/show/3764
2019
2019
AI-based model for Enhancing Credit Risk and Delinquency Management in Banks
University of Sharjah, UAE; Tashkent state University of Economics, Uzbekistan
Noura
Noura
College of Business Administration, American University of the Middle East, Kuwait
Sally
Afchal
3College of Business Administration, American University of the Middle East, Kuwait
Nasser El
El-Kanj
Credit risk assessment along with delinquency management in banking receives substantial improvements from the introduction of Artificial Intelligence (AI) and behavioural insights. This research creates an extensive behavioural credit-scoring model through its discovery of crucial psychological characteristics including integrity and self-efficacy and locus of control and materialism that greatly affect credit default and wilful delinquency. A thorough evaluation of the predictive model occurs through logistic regression and confirmatory factor analysis (CFA) based analysis on 376 respondent data. Self-efficacy together with internal locus of control and materialism demonstrate significant power as predictors for credit risk and the willingness of individuals to default voluntarily is directly influenced by integrity and self-esteem. The ability of Artificial intelligence approaches to forecasting depends on behavioural constructs to optimize precision accuracy, reduce credit risk estimation errors, and provide opportunities for early prevention. The model delivers 92.1% accurate Default Risk classifications together with 91.0% precise predictions for Liquidity Risk while maintaining a Default Risk AUC-ROC measure of 0.96, which signifies its advanced predictive capabilities. The research demonstrates that artificial intelligence alongside behavioural credit scoring systems can enhance financial lending decisions while stabilizing credit markets.
2025
2025
282
300
10.54216/JCIM.160120
https://www.americaspg.com/articleinfo/2/show/3764