International Journal of Neutrosophic Science IJNS 2690-6805 2692-6148 10.54216/IJNS https://www.americaspg.com/journals/show/2669 2020 2020 Analysis of a Supply Chain using the Neutrosophic IOWA-VIKOR Method for Operational Sustainability Regional Autonomous University of the Andes (UNIANDES Tulcán). Ecuador. Tonguc Tonguc Regional Autonomous University of the Andes (UNIANDES Puyo). Ecuador Cynthıa Paulına C. ZÃºÃ±Ä .. College of Business Administration, American University of the Middle East, 54200, Egaila, Kuwait Roberto Carlos J. Martà .. College of Business Administration, American University of the Middle East, 54200, Egaila, Kuwait Tonguc Cagin In Ambato, the low availability of suppliers represents a significant challenge for business logistics, directly impacting operational efficiency, legal compliance, and competitiveness. This study aims to analyze the legal implications of business logistics in this region and propose strategies. The Neutrosophic Saaty AHP method was used for the development of the study, identifying the predominant challenge as the "low availability of suppliers," which can lead to legal risks related to contract non-compliance and supply chain issues. To address this challenge, the strategy of promoting the formation of strategic alliances and diversifying supply sources was proposed using the Neutrosophic IOWA-VIKOR method. This allows for the evaluation of suppliers' ability to meet demand and company requirements. The study also highlights the need to address challenges, manage indeterminacies, and optimize logistics chain operations in Ambato's businesses. It concludes that the strategy of strategic alliances and supplier diversification is crucial for overcoming the low availability of suppliers in Ambato. 2024 2024 237 247 10.54216/IJNS.240121 https://www.americaspg.com/articleinfo/21/show/2669