Neutrosophic and Information Fusion NIF 2836-7863 10.54216/NIF https://www.americaspg.com/journals/show/1666 2023 2023 Department of Management, Applied College, Jazan University, Jazan, KSA Abdullah Ali Salamai The variety of cloud-based services that are now accessible is expanding at a fast pace, and as a result, it has become much more difficult for regular customers to choose the appropriate cloud services. When selecting an appropriate service to use in a setting where there is a high degree of unpredictability, it is in the user's best interest to be able to deal with ambiguous information. This is because the Cloud service environment contains a great number of unknowns, which may prevent the user from making wise choices. In this paper, the authors propose a framework that they call the Optimal Service Choice and Priority of Cloud Computing (CC) Service. This methodology gives cloud customers the ability to evaluate the various service options available to them relying on QoS (Quality of Requirements) standards. The model employs a mixed approach to decision making that is based on many factors. The PROMETHEE is used for the purpose of ranking and prioritizing the QoS criteria, and to get the final rank of cloud services. The suggested methodology is a Multi-criteria decision making approach due to this problem contain many conflicting criteria. The PROMETHEE is integrated with neutrosophic environment to overcome uncertainty information. The application of methodology is provided. 2023 2023 16 25 10.54216/NIF.010202 https://www.americaspg.com/articleinfo/39/show/1666