International Journal of Neutrosophic Science IJNS 2690-6805 2692-6148 10.54216/IJNS https://www.americaspg.com/journals/show/3279 2020 2020 Department of Data Science, School of Computers, Umm Al-Qura University, Saudi Arabia Donia Donia To handle incomplete and indeterminate data, neutrosophic logicsetprobability was recognized. The neutrosophic falsehood, truth, and indeterminacy modules show symmetry as the truth and the falsehood appear the similar and perform in a symmetrical method with esteem to the indeterminacy module which aids as a line of the symmetry. Soft set is a general mathematical device to deal with uncertainty. Sentiment analysis (SA) is the foremost task of natural language processing (NLP), where judgments, opinions, thoughts, or attitudes toward an exact subject are removed. Web is a rich foundation of information and unstructured covering numerous text documents with reviews and opinions. The detection of sentiment will be useful for governments, discrete business groups, and decision-makers. With this motivation, this study develops a Data Analytics Framework for Sentiment Classification Using Pythagorean Neutrosophic Bonferroni Mean (DAFSC-PNBM) technique on Product Reviews. The presented DAFSC-PNBM technique mainly aims to determine the nature of sentiments based on product reviews. Primarily, data preprocessing is performed to increase the product review qualities. For the word embedding process, word2vec model is used. Besides, the DAFSC-PNBM model uses the Pythagorean Neutrosophic Bonferroni Mean (PNBM) technique for classification. To enhance the SA performance of the PNBM model, the grey wolf optimizer (GWO) model has been applied as a hyperparameter tune process. The experimentation outcome analysis of the DAFSC-PNBM method occurs and the outcomes are investigated under several features. The experimental study indicated the improvement of the DAFSC-PNBM method across the modern techniques 2025 2025 231 241 10.54216/IJNS.250321 https://www.americaspg.com/articleinfo/21/show/3279