Fusion: Practice and Applications FPA 2692-4048 2770-0070 10.54216/FPA https://www.americaspg.com/journals/show/2646 2018 2018 Universidad Regional Autónoma de los Andes , Puyo, Ecuador MedÄ Medına Universidad Regional Autónoma de los Andes , Riobamba, Ecuador Guambo Llerena M. à .. Universidad Regional Autónoma de los Andes , Santo Domingo, Ecuador Toapanta J. Leonardo Decision-making based on multiple criteria is common in various contexts, recognized for its high complexity in seeking viable solutions. Computer crimes encompass any act with criminal intent that seeks to cause harm or put at risk a legally protected interest using computer tools. This study aims to determine whether residents of Santo Domingo are aware of computer crimes established in Ecuadorian legislation, employing multicriteria evaluation techniques and the TODIM and PROMETHEE methods. These methodologies are complemented by neutrosophic single-value sets, based on neutrosophic logic, to effectively manage the indeterminate and inconsistent information typical in real-world scenarios. In this way, the utility of these techniques for addressing complex problems in daily life and in various social domains is demonstrated. 2024 2024 73 79 10.54216/FPA.150206 https://www.americaspg.com/articleinfo/3/show/2646