aspg-3-4190-1791943323 20261014020203 American Scientific Publishing Group admin@americaspg.com American Scientific Publishing Group Fusion: Practice and Applications FPA 2770-0070 2692-4048 2025 20 2 Saleh Alharbi College of Computing and Information Technology, Information Technology Department, Shaqra University, Riyadh 11961, Saudi Arabia 16.00 Normal false false false TR X-NONE AR-SA DefSemiHidden="false" DefQFormat="false" DefPriority="99" LatentStyleCount="371"> UnhideWhenUsed="true" QFormat="true" Name="heading 2"/> UnhideWhenUsed="true" QFormat="true" Name="heading 3"/> UnhideWhenUsed="true" QFormat="true" Name="heading 4"/> UnhideWhenUsed="true" QFormat="true" Name="heading 5"/> UnhideWhenUsed="true" QFormat="true" Name="heading 6"/> UnhideWhenUsed="true" QFormat="true" Name="heading 7"/> UnhideWhenUsed="true" QFormat="true" Name="heading 8"/> UnhideWhenUsed="true" QFormat="true" Name="heading 9"/> Name="index 1"/> Name="index 2"/> Name="index 3"/> Name="index 4"/> Name="index 5"/> Name="index 6"/> Name="index 7"/> Name="index 8"/> Name="index 9"/> UnhideWhenUsed="true" Name="toc 1"/> UnhideWhenUsed="true" Name="toc 2"/> UnhideWhenUsed="true" Name="toc 3"/> UnhideWhenUsed="true" Name="toc 4"/> UnhideWhenUsed="true" Name="toc 5"/> UnhideWhenUsed="true" Name="toc 6"/> UnhideWhenUsed="true" Name="toc 7"/> UnhideWhenUsed="true" Name="toc 8"/> UnhideWhenUsed="true" Name="toc 9"/> Name="Normal Indent"/> Name="footnote text"/> Name="annotation text"/> Name="header"/> Name="footer"/> Name="index heading"/> UnhideWhenUsed="true" QFormat="true" Name="caption"/> Name="table of figures"/> Name="envelope address"/> Name="envelope return"/> Name="footnote reference"/> Name="annotation reference"/> Name="line number"/> Name="page number"/> Name="endnote reference"/> Name="endnote text"/> Name="table of authorities"/> Name="macro"/> Name="toa heading"/> Name="List"/> Name="List Bullet"/> Name="List Number"/> Name="List 2"/> Name="List 3"/> Name="List 4"/> Name="List 5"/> Name="List Bullet 2"/> Name="List Bullet 3"/> Name="List Bullet 4"/> Name="List Bullet 5"/> Name="List Number 2"/> Name="List Number 3"/> Name="List Number 4"/> Name="List Number 5"/> Name="Closing"/> Name="Signature"/> UnhideWhenUsed="true" Name="Default Paragraph Font"/> Name="Body Text"/> Name="Body Text Indent"/> Name="List Continue"/> Name="List Continue 2"/> Name="List Continue 3"/> Name="List Continue 4"/> Name="List Continue 5"/> Name="Message Header"/> Name="Salutation"/> Name="Date"/> Name="Body Text First Indent"/> Name="Body Text First Indent 2"/> Name="Note Heading"/> Name="Body Text 2"/> Name="Body Text 3"/> Name="Body Text Indent 2"/> Name="Body Text Indent 3"/> Name="Block Text"/> Name="Hyperlink"/> Name="FollowedHyperlink"/> Name="Document Map"/> Name="Plain Text"/> Name="E-mail Signature"/> Name="HTML Top of Form"/> Name="HTML Bottom of Form"/> Name="Normal (Web)"/> Name="HTML Acronym"/> Name="HTML Address"/> Name="HTML Cite"/> Name="HTML Code"/> Name="HTML Definition"/> Name="HTML Keyboard"/> Name="HTML Preformatted"/> Name="HTML Sample"/> Name="HTML Typewriter"/> Name="HTML Variable"/> Name="Normal Table"/> Name="annotation subject"/> Name="No List"/> Name="Outline List 1"/> Name="Outline List 2"/> Name="Outline List 3"/> Name="Table Simple 1"/> Name="Table Simple 2"/> Name="Table Simple 3"/> Name="Table Classic 1"/> Name="Table Classic 2"/> Name="Table Classic 3"/> Name="Table Classic 4"/> Name="Table Colorful 1"/> Name="Table Colorful 2"/> Name="Table Colorful 3"/> Name="Table Columns 1"/> Name="Table Columns 2"/> Name="Table Columns 3"/> Name="Table Columns 4"/> Name="Table Columns 5"/> Name="Table Grid 1"/> Name="Table Grid 2"/> Name="Table Grid 3"/> Name="Table Grid 4"/> Name="Table Grid 5"/> Name="Table Grid 6"/> Name="Table Grid 7"/> Name="Table Grid 8"/> Name="Table List 1"/> Name="Table List 2"/> Name="Table List 3"/> Name="Table List 4"/> Name="Table List 5"/> Name="Table List 6"/> Name="Table List 7"/> Name="Table List 8"/> Name="Table 3D effects 1"/> Name="Table 3D effects 2"/> Name="Table 3D effects 3"/> Name="Table Contemporary"/> Name="Table Elegant"/> Name="Table Professional"/> Name="Table Subtle 1"/> Name="Table Subtle 2"/> Name="Table Web 1"/> Name="Table Web 2"/> Name="Table Web 3"/> Name="Balloon Text"/> Name="Table Theme"/> Name="List Paragraph"/> Name="Intense Quote"/> Name="Subtle Emphasis"/> Name="Intense Emphasis"/> Name="Subtle Reference"/> Name="Intense Reference"/> UnhideWhenUsed="true" Name="Bibliography"/> UnhideWhenUsed="true" QFormat="true" Name="TOC Heading"/> Name="Grid Table 1 Light Accent 1"/> Name="Grid Table 6 Colorful Accent 1"/> Name="Grid Table 7 Colorful Accent 1"/> Name="Grid Table 1 Light Accent 2"/> Name="Grid Table 6 Colorful Accent 2"/> Name="Grid Table 7 Colorful Accent 2"/> Name="Grid Table 1 Light Accent 3"/> Name="Grid Table 6 Colorful Accent 3"/> Name="Grid Table 7 Colorful Accent 3"/> Name="Grid Table 1 Light Accent 4"/> Name="Grid Table 6 Colorful Accent 4"/> Name="Grid Table 7 Colorful Accent 4"/> Name="Grid Table 1 Light Accent 5"/> Name="Grid Table 6 Colorful Accent 5"/> Name="Grid Table 7 Colorful Accent 5"/> Name="Grid Table 1 Light Accent 6"/> Name="Grid Table 6 Colorful Accent 6"/> Name="Grid Table 7 Colorful Accent 6"/> Name="List Table 1 Light Accent 1"/> Name="List Table 6 Colorful Accent 1"/> Name="List Table 7 Colorful Accent 1"/> Name="List Table 1 Light Accent 2"/> Name="List Table 6 Colorful Accent 2"/> Name="List Table 7 Colorful Accent 2"/> Name="List Table 1 Light Accent 3"/> Name="List Table 6 Colorful Accent 3"/> Name="List Table 7 Colorful Accent 3"/> Name="List Table 1 Light Accent 4"/> Name="List Table 6 Colorful Accent 4"/> Name="List Table 7 Colorful Accent 4"/> Name="List Table 1 Light Accent 5"/> Name="List Table 6 Colorful Accent 5"/> Name="List Table 7 Colorful Accent 5"/> Name="List Table 1 Light Accent 6"/> Name="List Table 6 Colorful Accent 6"/> Name="List Table 7 Colorful Accent 6"/> /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-priority:99; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin-top:0in; mso-para-margin-right:0in; mso-para-margin-bottom:8.0pt; mso-para-margin-left:0in; line-height:107%; mso-pagination:widow-orphan; font-size:11.0pt; font-family:"Calibri",sans-serif; mso-ascii-font-family:Calibri; mso-ascii-theme-font:minor-latin; mso-hansi-font-family:Calibri; mso-hansi-theme-font:minor-latin; mso-bidi-font-family:Arial; mso-bidi-theme-font:minor-bidi; mso-ansi-language:TR;} The implementation of e-government initiatives remains a complex socio-technical challenge, particularly for administrations lacking structured knowledge of the Critical Success Factors (CSF) of E-government. The CSFs refer to the essential elements that must be effectively addressed to ensure the achievement of organizational objectives. In the context of E-government, CSFs encompass key determinants such as leadership commitment, technological infrastructure, user trust, policy support, and citizen engagement that collectively drive successful digital governance implementation. Governments often struggle to operationalize strategies and allocate resources effectively due to the absence of empirically grounded frameworks. To fill these gaps, this study combines systematic evidence synthesis, qualitative factor clustering, and quantitative multi-criteria validation to model and prioritize the interdependent CSFs governing sustainable e-government implementation across technological, organizational, human, environmental, and governance dimensions. The research employs a three-phase methodological pipeline: (1) Systematic Literature Review (SLR) guided by Preferred Reporting Items of Systematic Reviews and Meta-Analyses (PRISMA) standards to identify CSFs across more than 58 peer-reviewed studies; (2) Thematic Coding and Factor Clustering using NVivo-based qualitative content analysis to categorize determinants into organizational, technological, environmental, human, and governance domains; and (3) Analytic Hierarchy Process (AHP) Validation to assign relative weightings and interdependencies among identified factors. A total of 62 CSFs were extracted and classified under eight major domains: Strategic Planning and Governance, Planning and Execution Efficiency, Technical and Operational Aspects, User-Centric Focus and Quality Assurance, Technological Factors, Organizational Factors, Socio-Political Factors, and Economic Factors. Among these, User-Centric Focus and Quality Assurance (C₄) emerged as the most influential cluster with the highest global weight of 0.286, reflecting the growing emphasis on citizen trust, service quality, and satisfaction in digital governance systems. The top three CSFs identified through AHP were “Building Trust with Users” (LW = 0.266, GW = 0.033), “Visionary Leadership” (LW = 0.265, GW = 0.040), and “Comprehensive Planning” (LW = 0.275, GW = 0.038), representing the intersection of governance, user engagement, and execution excellence. This study contributes a decision-support framework that integrates both quantitative prioritization and qualitative contextualization, serving as a practical tool for policymakers, digital transformation officers, and public sector reform strategists. 2025 138 170 4190 https://creativecommons.org/licenses/by/4.0/ 10.54216/FPA.200212 https://americaspg.com/journal/3/article/4190 https://americaspg.com/storage/41764109121.pdf