Neutrosophic Multi-Criteria Decision-Making Methodology to Identify Key Barriers in Education

Fatma Taher

College of Technological Innovation, Zayed University, Dubai, UAE

Abstract

Various educational barriers have negative impacts on teachers, organizations, and students. Identify these barriers and introduce some strategies that give benefits to organizations. There are different conflicting barriers, so the concept of multi-criteria decision-making (MCDM) is used to deal with these barriers. We proposed an MCDM Framework to evaluate the education barriers and rank strategies to select the best one. We suggest a TOPSIS method to rank the alternatives. The TOPSIS method is integrated with the neutrosophic set to deal with uncertain information. The weights of the criteria are computed with the mean method. We collected ten barriers and nine strategies in this study. The results show that Promoting teacher motivation is the best of the nine strategies. We created a sensitivity analysis to show the model's effectiveness and the results' stability. The sensitivity analysis is made by changing the criteria weights and ranking the strategies. The results show that promoting teacher motivation is the best in all cases in sensitivity analysis.

Keywords: Neutrosophic Sets; MCDM; Uncertainty; Education; Decision Making; Decision Tools