Interval Valued Neutrosophic Sets and Multi-Criteria Decision Making for Sustainable Mobile Healthcare Promotion

Mahmoud M. Ismail

Head Of Decision Support Department, Faculty Of Computers And Informatics, Zagazig University, Zagazig, 44519, Egypt

Email: mmsabe@zu.edu.eg

Abstract

The use of health mobile websites or apps on smartphones like mobile-phones has made it possible for users to have quick, inexpensive access to the services of licensed medical professionals. As a result, mobile health care has the potential to lessen the burden on the healthcare system by lowering costs, decreasing wait times, and maximizing the effectiveness of available resources. In order to foster the long-term growth of healthcare infrastructure. This paper introduce the interval valued neutrosophic sets (IVNSs) to overcome the uncertainty. The IVNSs is combined with the MCDM methodology such as TOPSIS method. The TOPSIS technique is used to order the options. In addition to assisting with the selection of the best mobile health care option, this methodology may be used to close the performance gap between competing products and meet customer expectations. There were four distinct categories of mobile health care products investigated.

Keywords: Mobile Healthcare; MCDM; Interval Valued Neutrosophic Sets; TOPSIS;